Jobspring Partners: Talent in Action

Helpdesk Support Analyst

Apply for this job
Share this:

Helpdesk Support Analyst

The role of the Helpdesk Support Analyst is to provide first line support services to both local and offsite customers with technical problems and requests including connectivity, access, computer hardware, operating system, and software application functions. Responsible for fielding, diagnosing, and troubleshooting customer requests and issues via the phone and e-mail. Must have strong communication and customer service skills to successfully work with a wide variety of customers to identify, troubleshoot, and resolve problems.

Required Skills & Experience

  • Mac
  • Windows
  • iOS
  • Tier I Troubleshooting

Desired Skills & Experience

  • 5-7 years' experience with Mac / Windows desktops, laptops, Smartphones, iPads and iPhones support 
  • Strong technical skills, ability to troubleshoot software, hardware and network connectivity issues
  • Experience with installation, upgrade, and maintenance of software, hardware, and peripherals
  • Familiarity with Microsoft Office, Adobe suite of products
  • Strong customer service skills including follow-up, verbal and written communication
  • Team-oriented individual 
  • Communicate technical issues in non-technical terms
  • Multitasks in a dynamic work environment

What You Will Be Doing

Tech Breakdown

  • 85% Mac
  • 15% Windows

Daily Responsibilities

  • 100% Hands On

The Offer

  • Competitive Pay: Up to $30/Hour, DOE
  • Contract Duration: 18+ Months

You will receive the following benefits:

  • Medical & Dental Insurance
  • Health Savings Account (HSA)
  • 401(k) after 6 months
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Jobspring Partners, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.

Apply for this Job

Jake Schneider is leading the search for this position. Use the button below to send us your resume and let us know you’re interested in the job!

Apply to this job
Helpdesk Support Analyst
  • Jake Schneider

  • Recruiter
  • Jobspring Los Angeles - NIN

Great! You're interested!

Use this form to send me your resume, and my team and I will review it for this job:

Helpdesk Support Analyst

So you know, this isn't the only job like this we're working on. We'll review your resume for every relevant job that comes in!

Close






Submit
  • Jobspring Partners

Thank you

Your information has been received.

One of our teams will give it a careful look for the Helpdesk Support Analyst job, and for every other relevant position we’re working on right now, too.
If it looks like we can help you out, you’ll hear from us shortly!


Return to Search Results Close

Send to a Friend

If you know someone who'd be interested in this job, send them a link so they can check it out.

Thank You!

Your note about the position number: 335418 has been sent to your friend


Return to Search Results

Close