Level 2 Help Desk Engineer
One of the area’s leading providers of cloud hosting & IT services that focuses on drastically improving the efficiency of small and mid-sized businesses is growing rapidly and looking for a Level 2 Help Desk Engineer in King of Prussia, PA. This is a full-time position with a recognized partner of VMWare and Citrix in the tri-state area. They are looking to pay $40,000-$55,000 for the right candidate.
My client is looking to add someone to their team that has strong experience with Windows, Office 365 and Exchange. The ideal candidate will also have experience with VMWare and Citrix as well as Cisco routers and switches. The role requires excellent communication, problem-solving, and client-facing skills, as it is customer service oriented. Any previous managed service provider or cloud experience is a plus. This is an exciting opportunity to join a strong culture that strongly values the well-being of its customers and employees.
Required Skills & Experience
- Windows servers & desktops
- Office 365
- Cisco routers and switches
- Previous help desk experience
- Previous MSP experience
Desired Skills & Experience
What You Will Be Doing
- 25% Remote support
- 25% Resetting passwords
- 25% Setting up printers
- 25% Escalation issues
- Competitive Salary: Up to $55K/year, DOE
You will receive the following benefits:
- Medical Insurance & Health Savings Account (HSA)
- 401(k) match
- Paid Sick Time Leave
- Pre-tax Commuter Benefit
- Profit sharing
- Communal benefits
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
This position does not offer sponsorship.
Jobspring Partners, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) across 10 major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.