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Help Desk Support

A global enterprise retail brand with offices in downtown SF is looking for a Help Desk Analyst to help transform and support the next generation of retail technology. The ideal candidate will have great troubleshooting skills with Windows and Mac, as well as great communication skills. This is a great opportunity to help grow your technical expertise and support an enterprise environment. The position is a long term contract.

Required Skills & Experience

  • Experience supporting Windows/Mac
  • Experience with Active Directory and Group Policy
  • Experience with Exchange and Office 365
  • Familiarity with ticketing softwares

Desired Skills & Experience

  • Great communication skills
  • Prior customer service experience
  • Prior audio/video support experience

Benefits & Perks

As a contractor you will receive the following benefits:

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit


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  • Kelly Hamamura

  • Lead Recruiter
  • Jobspring San Francisco - NIN
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